If your printer status displays "Fix HP printer in error state" there may be a problem with the printer itself. Make sure the printer is on and check if there is no Wi-Fi or cable problem. Check it for less paper or ink, and make sure the cover isn't open and the paper isn't jammed. Make sure you follow the instructions carefully to avoid interruptions.
1.Make ports settings changes. Press the Windows logo key + R on your keyboard > type Fix HP printer Error State and hit Enter to open the Device Manager.
2.Make sure that your printer is Online.
3.Reinstall the printer driver.
4.Set the Print Spooler service to automatic.
5.Update Windows.
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Confirm that Your Printer is Online
If your printer is offline, you are also likely to see an error state message on your screen. You could try the following steps to bring your HP OfficeJet printer back online:
Click the Start button and choose Control Panel.
Pick the Devices and Printers option.
Check if your printer is listed and confirm its status. If the device is online, its status will be Ready.
If the printer is not in Ready state, you may bring it online by right-clicking its icon and picking the Use Printer Online option. This changes the display to Ready and should hopefully clear the error state message.